NSW govt rolls out new digital licensing platform – Strategy – Software

Victoria D. Doty

The NSW federal government has deployed a new digital platform underpinned by Calytera’s Amanda alternative to provide the potential licensing desires of departments and businesses across the point out.

The Department of Consumer Provider rolled out a bare-bones variation of the platform in December right after hanging a five-yr contract with the Australian arm of IT consulting enterprise CGI.

The contract was awarded working with funding from the state’s $2.one billion digital restart fund, by way of which the federal government has set apart $122 million more than a few several years to “further modernise its licensing and compliance program”.

Just more than $twenty million of this expense is staying put in delivering “eight final digital licence scheme merchandise relating to asbestos, demolition, conveyancing and paintball by June [2021]”.

CGI explained the new platform will assistance “a digital 1st approach” to controlling licences, registrations, permits and certificates across federal government working with Calytera’s (previously CSDC’s) Amanda alternative.

Amanda – which is the US-based mostly program company’s core products providing for federal government – is presently employed by businesses across the US, Canada and Uk for licensing and permissions.

“[Amanda] is employed internationally for wide licensing functions and NSW is primary the way by creating this digital licensing technological know-how in Australia,” CGI explained in a assertion on Tuesday.

The platform is predicted to inevitably replace state’s “previously disparate licensing systems” as section of the broader federal government licensing technique (GLS) overhaul, however CGI would not elaborate even more when approached by iTnews.

The division has described the licensing platform, dubbed Licence.NSW, as a “next technology licensing company” that will give federal government a “360-degree perspective of customer the place laws makes it possible for”.

It will also assistance the “digital issuance of licences” by way of the Provider NSW app – the lastest of which is a photograph card – and is “tightly integrated with the Provider NSW MyService platform”.

“This new eyesight for licensing incorporates identity verification, automated approval processes and an integrated payment motor to supply error-free of charge licence application and renewal turnaround,” CGI explained.

DCS govt director of digital programs Reece Clementi explained the endeavour with CGI and Calytera was a “great 1st action in “revitalising our licensing technique in NSW and supports our eyesight to bring a digital-1st approach to our customer services”.

“We are on the lookout forward to rolling out this new technique for additional licence sorts to generate ever greater efficiencies for our inner processes and make certain we are furnishing an fantastic user working experience for both equally NSW federal government point out and citizens,” he explained.

CGI’s consulting products and services vice president for Australia Les Davey explained the enterprise was “honoured and excited” to be performing on this “crucial project that provides a streamlined approach to licensing statewide”.                 

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