IT Leader Profile: Upgrading ERP During a Pandemic

Mukul Agrawal serves as international head of ERP and IT services at Vistaprint. Here’s a search at what he is completed and what he has been functioning on recently. Technological innovation and enterprise acumen are a popular thread amid IT leaders across all types of businesses. But how they implement […]

Mukul Agrawal serves as international head of ERP and IT services at Vistaprint. Here’s a search at what he is completed and what he has been functioning on recently.

Technological innovation and enterprise acumen are a popular thread amid IT leaders across all types of businesses. But how they implement those technologies and enterprise processes can be as unique as the business or the particular person. This is just one of an occasional collection of IT leader profiles that can take a nearer search at the people today driving IT and the assignments they are functioning on correct now.

Know a fantastic IT leader who we must attribute? Enable me know! Send out an email to Jessica Davis with “IT Leader Profile” as the subject matter line and consist of the identify of who you would like to nominate alongside with their speak to data. Of course, you can nominate oneself! 

The international head of ERP and IT services at Vistaprint, Cimpress United states of america, Inc. Mukul Agrawal has been climbing the corporate ladder at the business for eight a long time. Here’s a search at his do the job and his recent emphasis for this enterprise card and customized printing business, section of the Cimpress holding corporation that involves more than a dozen other customization models.

Mukul Agrawal

Mukul Agrawal

Explain your strategy

The know-how strategy I am foremost at Vistaprint is arranged into three very essential pillars: know-how, men and women and method. The know-how pillar is focused on setting up a system for a modern-day era that equips our enterprise companions with the tools they have to have to travel price for their prospects. Many IT leaders are usually challenged in this regard, particularly when IT and the enterprise work in silos or when the enterprise is just not enabled to acquire comprehensive benefit of the know-how tools at their disposal. This section of our strategy is focused on setting up this cohesive connection between IT and the enterprise, just one that allows the enterprise to make significant conclusions that help close to- and long-time period goals.

The second factor of our strategy is focused on men and women. Employee engagement is a significant driver of favourable cultures and enterprise performance. Your workforce should see that you’re invested in their occupations, improvement and engagement as they help your mission. Our men and women have assisted Vistaprint become the superior-advancement business that it is now, and we arrived at this point by providing advancement possibilities for our workforce and a clear perception of purpose in our business mission. 

The last ingredient is all about method, examining when and wherever we can simplify, streamline and enrich. Are there avoidable silos that we can clear away leveraging know-how? Can we make the method of recruitment or fiscal reporting less difficult for our workforce with an built-in system? This is a considerable section of our all round know-how strategy and will go on to be critical as we expand even more as a business.

Initially position

I acquired my initial position 20 a long time ago, encouraging a small enterprise in India expand their enterprise by pinpointing and engaging the correct marketplaces, prospects and locations. This expertise assisted shape how I method my recent job for the reason that I was in a position to help a selection of operations and get expertise forming business techniques. It also assisted that I experienced the option to satisfy and do the job with men and women with various personalities, perspectives and ways to innovation.

Most essential lesson you discovered from your mentor/a teacher/a manager

I have experienced the privilege to do the job with several fantastic mentors in my vocation that gave me the guidance on how to develop superior-carrying out teams that are empowered to travel achievement without micromanaging. Men and women should be allowed to expand in their roles and there are often more than a few ways to get a position completed.

The pink thread in the guidance I have acquired from mentors in excess of the a long time is that entrusting your teams with autonomy and flexibility can have long lasting impacts on your corporation and travel unbelievable price development. Believe in and accountability are some of the very best functioning principles for leaders to instill with their teams.

Greatest obstacle for IT businesses now

Holding up with the tempo of innovation occurring day-to-day (and even hourly). If COVID-19 has taught leaders nearly anything, it is that digital transformation is an ongoing method that should be prioritized and, at moments, accelerated to setting up resilience and create possibilities to expand.

Innovation is critical to setting up and sustaining a aggressive edge, and there is no these kinds of matter as “I am completed with innovation for this year.” For this motive, price stream-based mostly funding designs are turning out to be more and more successful compared to traditional project-based mostly funding designs.

Furthermore, IT leaders should be in a position to response how every single expenditure will make their business superior and enable advancement for a long time to appear. With the acceleration of cloud and vertical sector options, IT leaders will be anticipated more than ever to constantly monitor the most current improvements coming to the market and decide wherever it will make perception to activate.

Image: totojang1977 -

Picture: totojang1977 –

Major project you are functioning on

We’re focused on two big efforts correct now: recognizing the price of the SAP S/4HANA implementation we just led and optimizing our data corporation in a way that will make investigation easy for the enterprise. We just implemented SAP S/4HANA and are focusing on price development across finance, analytics, producing and provide chain. We’ve by now observed early return on this project and now we are driving capabilities working with the option that we could not do before, these kinds of as state-of-the-art warehouse management. The second work revolves close to data lakes — publishing our data so the enterprise has more serious-time obtain to insights and self-assistance regulate.

Greatest accomplishment of 2019/2020

The just one I am most very pleased of is Vistaprint’s thriving, international implementation of SAP S/4HANA during COVID-19. We made the strategic selection to carry out SAP S/4HANA as the spine of our digital transformation journey and cloud strategy. What will make this outstanding is that we properly implemented the option in a very quick interval of seven months, running the manufacturing cutover, stabilization, and modifications with a group of a hundred and twenty-as well as customers and enterprise companions — and all while functioning remotely. There is certainly a large misunderstanding correct now that big business assignments are not able to be thriving in this distant do the job atmosphere. In fact, all it can take is collaboration and companions with expertise providing digital implementations. Thanks to SAP S/4HANA, we have optimized our ERP landscape and are now in a position to go on driving new improvements across our corporation.

Very best e book or online training course you advise

Switch the Ship All-around by David Marquet. It tells the tale of how Captain David Marquet properly reworked the USS Santa Fe from the worst-carrying out submarine to the very best of the fleet in less than a year. He presents a various method to leadership. His “leader-leader” design is interesting.

Tips for newbies or mid-vocation IT pros

Initially, heart every thing you do and the assignments you direct as an IT experienced with the customer’s expertise at the core. Set yourselves in the end user’s shoes and do not make assumptions about capabilities and capabilities that you consider the consumer will respond positively to. Consist of comments loops and recall that your intention is to produce practical solutions that you can iterate even more, not perfect options. Next, explore any and all possibilities to develop your activities across the enterprise. Choose on responsibilities across provide chain, finance, operations and more that give you supplemental perspectives.

Appealing or exceptional interest

Cooking! I discover it provides me an option to hold understanding, unwind, experiment with various cuisines and make delectable meals.

Something else you want to share

Just an observation regarding functioning in this new atmosphere. In particular for IT leaders, one hundred{394cb916d3e8c50723a7ff83328825b5c7d74cb046532de54bc18278d633572f} distant do the job environments are a obstacle, but they can be completed very properly if you have the correct know-how strategy in place and the correct mentality with regard to lifestyle. You can deploy collaboration tools to support your teams coordinate but it’s significantly more about a favourable, group-based mostly lifestyle. Micromanaging is not a lifestyle. For example, constantly next up with your teams on wherever a certain ticket is will not support performance in reality, it in the long run hurts retention and morale. Focus on open conversation, discover ways to enhance your collaboration (e.g. group meetings before in the working day) and supply flexibility to your group on how to get the position completed.

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Jessica Davis has used a vocation covering the intersection of enterprise and know-how at titles including IDG’s Infoworld, Ziff Davis Enterprise’s eWeek and Channel Insider, and Penton Technology’s MSPmentor. She’s passionate about the sensible use of enterprise intelligence, … Perspective Full Bio

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